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SHOPPING CART: 7 items totalling £71.49
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1. An order placed on ALOE-VERA.ME is dispatched within 2 working days after receiving the payment confirmation. If we cannot meet the deadline, you will be notified by e-mail of the expected delivery date.

 

2. The delivery cost of an order placed on ALOE-VERA.ME is calculated according to the weight of the products purchased and the delivery destination.

 

3. The delivery is done by registered mail or by a transporter company.

 

4. According to the delivery destination, the expected delivery time is as follows:

 

United Kingdom

5 working days

Rest of Europe

5 working days

Rest of the World

20 working days

 

5. If you don’t receive your order within the expected delivery time, please contact ALOE-VERA.ME via our contact page. Click here to contact us

 

6. ALOE-VERA.ME will not be held responsible for any delay regarding the delivery of your order related to events or circumstances beyond our reasonable control, such as strikes or periods when, due to their nature, such delays are expected to occur (e.g. Holiday season), but we will do everything within our reach to assure you receive your order as soon as possible.

 

7. When you receive your order, you should check if all items are in perfect condition and correctly supplied. You have 14 days to return your order, if you deem it necessary.

 

8. To return your items, please contact us via our contact page. Click here to contact us

 

9. After receiving your return request, we will instruct you on how to proceed to return your order.

 

10. Products must be returned in their original package, sealed and in perfect condition. ALOE-VERA.ME has a strict no-return policy in case the package has been compromised or damaged.